Kev pabcuam

Warranty

Lub sijhawm lav: Ib xyoos.

Horsent ntawm no ua rau tus nqi dhau ntawm tag nrho peb cov khoom yuav tsis tsawg dua 99%.

Warranty Extension service: Horsent kev txhawb nqa 2 xyoos ntawm kev pab cuam txuas ntxiv (3 xyoos lav)

RMA Service

Nyob rau hauv 30 hnub txij li hnub ntawm cov khoom xa tuaj, Horsent muab cov khoom xa rov qab rau koj thaum muaj kev tsis sib haum xeeb hauv qhov tshwm sim lossis kev ua haujlwm tawm tsam kev cog lus lossis kev cog lus ntawm peb raws li cov txheej txheem hauv qab no:

1. Cov neeg siv khoom thov rov qab.

2. Kev ntsuas los ntawm Horsent cov neeg siv khoom pabcuam dept.

3. Xa cov khoom cuam tshuam rau Horsent

4. Xa cov khoom tshiab rau cov neeg siv khoom

Nco tseg:

1.Horsent yuav them tus nqi thauj khoom ntawm ob tog.

2. Cov neeg siv khoom yuav tsum siv cov khoom qub kom xa rov qab cov khoom rau Horsent, txwv tsis pub cov neeg siv khoom yuav tsum tau them tus nqi ntawm kev puas tsuaj thaum xa khoom.

3. Qhov kev pabcuam no tsis haum rau cov khoom txhawb nqa.

TOP FAQ:

Yog tias daim duab npo tsis tshwm sim thaum txuas nrog lub adapter?

- Xyuas seb lub qhov (socket) puas nyob.Thov sim nrog lwm tus touchscreen.

- Txheeb xyuas qhov kev sib txuas ntawm lub hwj chim Adapter thiab touchscreen.

- Tshawb xyuas seb lub Hwj Huam Cable yog ruaj khov nyob rau hauv lub qhov (socket) ntawm lub hwj chim Adapter.

- Xyuas kom tseeb tias lub teeb liab Cable txuas zoo.

- Yog hais tias lub touchscreen nyob rau hauv lub hwj chim tswj hom.Sim txav tus nas lossis keyboard.

Touchscreen tsaus dhau lossis ci dhau?

- Tshawb xyuas seb cov zis ntawm lub khoos phis tawj yog nyob rau hauv cov lus qhia ntawm lub vijtsam.Los yog thov xyuas OSD.

Puas tuaj yeem muaj cov pixels tsis zoo ntawm lub vijtsam LCD?

-Lub vijtsam LCD yog tsim los ntawm ntau lab pixels (daim duab ntsiab).Qhov teeb meem pixel tshwm sim thaum lub pixel (liab, ntsuab, lossis xiav) nyob twj ywm lossis tsis ua haujlwm.Nyob rau hauv kev xyaum, ib tug puas pixel yog NW nyuam qhuav pom ntawm qhov muag liab qab.Nws nyob rau hauv tsis muaj txoj kev impedes lub functionality ntawm lub screen.Txawm hais tias peb siv zog ua kom zoo tshaj plaws ntawm cov ntxaij vab tshaus LCD, tsis muaj chaw tsim khoom yuav lav tias tag nrho nws cov LCD panels yuav tsis pub dawb ntawm pixel tsis xws luag.Horsent txawm li cas los xij yuav pauv lossis kho lub vijtsam LCD yog tias muaj ntau ntau pixels dua qhov tau txais.Saib peb txoj cai rau cov xwm txheej warranty.

Kuv tuaj yeem ntxuav kuv lub touchscreen zoo li cas?

- Nrog ib tug me me detergent.Nco ntsoov tias txawm tias cov ntaub so tshwj xeeb rau touchscreen tuaj yeem muaj cov kab mob corrosive.Unplug lub hwj chim qaum ntawm lub touchscreen thaum tu, kom koj muaj kev nyab xeeb.

VESA sawv cev rau dab tsi?

- Thaum peb xa mus rau VESA mounting cov ntsiab lus no yog plaub M4 qhov loj nyob rau hauv qab ntawm ib qho screen, siv los txuas rau phab ntsa lossis rooj sab caj npab.Cov txheej txheem kev lag luam rau me me touchscreens yog tias lub qhov mounting yog ntawm 100 mm x 100 mm lossis 75 mm x 75 mm.Rau cov duab loj dua, piv txwv li, 32", muaj 16 qhov mounting qhov, 600 mm x 200 mm ntawm 100 mm.

Yuav ua li cas yog tias kuv yuav tsum tau coj lub touchscreen sib nrug mus rau ib tug ua kev cai installation?Qhov ntawd puas yuav void lub warranty?

Koj yuav void lub warranty yog tias koj ua txhaum lub warranty foob.Tab sis yog tias koj yuav tsum tawg lub foob, koj tuaj yeem tiv tauj peb rau kev txhawb nqa.

Lub touchscreen tsis teb?

- Xyuas seb lub USB Cable puas nyob ruaj khov hauv lub qhov (socket).

- Txheeb xyuas yog tias tus kov screen tsav software raug teeb tsa raug.

Vim li cas multi-touch tsis ua haujlwm?

-Thaum txuas nrog Windows 7, 8.1, thiab 10 lossis tom qab khoos phis tawj, lub vijtsam kov tuaj yeem tshaj tawm 10 ib txhij kov.Thaum txuas nrog Windows XP cov khoos phis tawj, lub touchscreen zaub qhia ib zaug kov.

Vim li cas thiaj muaj cov ntsiab lus dub lossis cov xim qaim (liab, xiav, lossis ntsuab) ntawm lub vijtsam LCD?

-Lub LCD npo yog ua los ntawm high-precision technology.Txawm li cas los xij, qee zaus, koj tuaj yeem ntsib cov ntsiab lus dub lossis cov ntsiab lus ci ntawm lub teeb (liab, xiav, lossis ntsuab) uas yuav tshwm sim tas li ntawm lub vijtsam LCD.Qhov no tsis yog qhov ua haujlwm tsis zoo thiab yog ib feem ntawm cov txheej txheem tsim khoom LCD.Thiab yog tias koj tseem tsis txaus siab rau koj lub vijtsam vim muaj pes tsawg tus pixels tuag, koj tuaj yeem tiv tauj peb kom paub meej ntxiv.

Puas muaj cov tshuaj tiv thaiv tsis muaj dej lossis plua plav tiv thaiv muaj?

- Yog.Peb tuaj yeem muab cov khoom tsis muaj dej tsis zoo los yog plua plav.

Yuav ua li cas kuv mount ib tug kov screen nyob rau hauv ib tug kiosk, ib tug zaub sawv ntsug los yog ib yam khoom ntawm cov rooj tog?

Koj xav tau ib qho classic Qhib Ncej Touch Screen, uas yog tsim los kom yooj yim sib xyaw hauv txhua lub tsev.Xa mus rau classic Qhib Ncej Touch Screen kom paub meej tag nrho.

Tseem Xav Tau Kev Pab?Tiv tauj peb.

Kev Pabcuam Cov Neeg Siv Khoom:

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